FREQUENTLY ASKED QUESTIONS

IS THE WEBSITE RELIABLE?

Our website has SSL security which is mandatory by law for all online stores as it encrypts all transactions carried out on the website ensuring the confidentiality of all information.

We work in partnership with PayPal, the largest online payment network in the United States. We do not have access to your payment information, such as credit card number, only PayPal, making your purchase 100% secure.

If you have any questions, please don't hesitate to contact us:
primejewelryelectronics@gmail.com

DO ALL PURCHASES HAS THE TRACKING NUMBERS?

Yes. All purchases come with a tracking number for your safety and comfort.

 

WHEN WILL I RECEIVE MY TRACKING Number?

We send the tracking number to you directly to your email within 2 business days.

If even after this period you have not received the tracking number, send us an email to: primejewelryelectronics@gmail.com, with the number of your order (something like #4321) and we'll give you a position within 24h.



Any questions, just send us an email to: primejewelryelectronics@gmail.com informing us what
it happened that we will respond within 24h